Racepass Gift Card

Are gift cards physical or digital?

For now, all of our gift cards are digital only.


What can gift cards be used for?

Gift cards can be used for booking almost any event through Racepass (some exclusions do apply, this will be made clear at checkout).


Do gift cards expire?

Yes. Gift cards are valid for one year from the date of purchase.

Where are gift cards available?They're available to buy and use in South Africa for South African events

How do I redeem a gift card?

Simply enter your gift card voucher number (you'll receive this by email) into the 'promo code' option at checkout.

How will I receive a gift card?

You'll receive an email containing the details of your gift card (usually within 2 hours of purchase). You can forward this email on to your chosen recipient whenever works for you. If you give us the recipient's name when you purchase, the email can be addressed to them.


Can I use gift cards with other discounts?

Yes. You can use your gift card to pay for the remaining amount after discounts are applied (eg if a R300 event has a 10% discount, you can apply your gift card to the new R270 total). Gift cards cannot be used together with another gift card.

Can I use my gift cards for multiple events?

No. Gift cards are single use only. If you don't use the full gift card amount on an event, you will lose any balance remaining. Gift cards are not exchangeable for cash or refunds.

Gift Card Terms and Conditions

These Gift Card Terms and Conditions for South African Users apply to you if your country of residence or establishment is within South Africa. If your country of residence or establishment is outside of South Africa, find the gift card terms that apply to you.

These Gift Card Terms and Conditions (“Gift Card Terms”) govern your use of Racepass Gift Cards ("Gift Cards") on the Racepass Platform. Your use of Gift Cards and the services available via the Racepass Platform shall be subject to Racepass’ Terms of Service (“Terms”); if you see an undefined term in these Gift Card Terms, it has the same definition as in the Terms.

Claiming and Redemption.

You must have a Racepass account in order to claim and redeem a Gift Card; Gift Card balances may only be redeemed toward the purchase of eligible goods and services provided via Racepass Technologies inc. and its affiliates via the Racepass Platform. If a purchase exceeds your existing Gift Card balance, the remaining amount due must be paid with another Payment Method.

No fees of any kind apply to Gift Cards

Limitations.

Gift Cards may not be applied towards charges for changes to existing reservations or be used to purchase other Gift Cards. Gift Cards cannot be reloaded, resold, transferred for value or redeemed for cash, except to the extent required by law. Once a Gift Card is claimed to a Racepass account, its value cannot be transferred to another person or Racepass account.

Risk of Loss.

You should treat Gift Cards like cash. Once we electronically transmit a digital Gift Card to the purchaser or designated recipient or deliver a physical Gift Card to the purchaser or designated recipient, whichever is applicable, the risk of loss and title for Gift Cards pass to the purchaser or designated recipient. We are not responsible if any Gift Card is lost, stolen, destroyed, or used without your permission.

Fraud.

Racepass reserves the right to any remedy, including refusal to issue or honour a Gift Card, in the event of suspected fraud. We will have the right to close a Member’s account and charge alternative Payment Methods if a fraudulently obtained Gift Card is redeemed and/or used to make purchases on the Racepass Platform.

Limitation of Liability.

In the event a Gift Card is non-functional, your sole remedy, and our sole liability, will be the replacement of such Gift Card.

Termination; Waiver

Your rights under a Gift Card will terminate if you materially fail to comply with these Gift Card Terms or if your Racepass account is terminated or is suspended. Upon termination, you must cease all use of the Gift Card, and we may revoke your access to any Gift Card balance. Our failure to insist upon or enforce your strict compliance with these Gift Card Terms will not constitute a waiver of any of our rights.

Disputes.

Any dispute or claim relating in any way to Gift Cards will be resolved in accordance with the Governing Law and Dispute Resolution section of the Terms.